Not your usual jewellery.
Grounded in culture and design, Lavish Asian experiments with form and expression to create jewellery that feels relevant now — and worth keeping.
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Frequently Asked Questions
Do you accept returns?
No. We do not accept returns or exchanges due to hygiene reasons, change of mind, styling issues, or personal preference.
Replacement or refund is only applicable if the product is damaged or incorrect, and must be supported by a clear, unedited unboxing video reported within 24 hours of delivery.
What if I receive a damaged or wrong product?
You must share a clear, continuous unboxing video within 24 hours of delivery.
Once verified, we will offer a replacement or refund.
Is an unboxing video really mandatory?
Yes.
Without an uncut, unedited and clear unboxing video, we cannot process any replacement or refund request.
This policy is strictly enforced.
Can I cancel my order after placing it?
Yes, within 24 hours, only if the order has not been shipped.
Once shipped, cancellation is not possible.